Remote administrative teams for U.S. home services

Your back office, fully staffed — without U.S. payroll costs

CorePartner builds and manages dedicated remote administrative teams for HVAC, plumbing, electrical and other home-service contractors. Recruiting, HR, payroll, taxes and legal — all on our side. You just get the work done.

Admin Support

Customer Service

Inbound calls, scheduling, dispatch board, follow-ups — trained on your scripts.

ServiceTitanHousecall ProUS hours
Available specialists

Administrative & back-office staff, ready to start

Every role below is backed by our vetted talent pool — English-speaking, U.S.-hours, dedicated to your company only.

Remote specialist at work

Customer Service

Details →

Dispatcher

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Front Desk

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Purchasing

Details →

Warranty

Details →

Project Manager

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Accounting / Bookkeeping

Details →

Office Administrator

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IT Support

Details →
up to 60%lower cost vs. local hiring
2 weeksfrom contract to a working team
100%dedicated — your staff works only for you
US hoursevery specialist works your time zone
CorePartner team office
About CorePartner

Built inside a California HVAC contractor

Our founders spent years running purchasing, warehouse and back-office operations for a California HVAC company — remotely. We know the trades, the software and the daily rhythm of a service business, because we lived it from the inside.

01

Industry insiders, not a generic agency

ServiceTitan, Housecall Pro, dispatch boards, warranty claims — our people speak your language from day one.

02

Everything on our side of the table

Sourcing, vetting, onboarding, training, KPI control, payroll, accounting and legal — one contract covers it all.

03

English-speaking, U.S.-hours, loyal

Dedicated specialists who work exclusively for your company, in your time zone, embedded in your processes.

Services

Roles we staff and manage for you

Three practice areas that cover the administrative positions your business runs on.

Recruitment & HR

We find, vet and grow the people — and keep them performing.

RecruitingOnboardingPerformance Management

Administrative Support

The front line and the engine room of your daily operations.

Customer ServiceFront DeskDispatchersPurchasingWarrantyProject Managers

Back Office & Compliance

The part nobody sees — handled entirely on our side.

PayrollAccountingTax AdministrationLegal SupportOffice & Equipment
Why CorePartner

Numbers your CFO will like

You get senior-level operations without U.S. salaries, taxes, insurance or legal exposure.

up to 60%

Total cost savings

Compared to local hiring with U.S. wages, taxes, insurance and admin overhead.

0

Legal & payroll risk for you

Every specialist is legally employed by CorePartner. Compliance, accounting and taxes are ours.

2 wks

Team launch

From signed agreement to a trained specialist inside your processes — in as little as two weeks.

1:1

Dedicated staff

Your people work only for you. No shared agents, no split attention, no juggling accounts.

360°

Full-cycle management

Recruiting, HR, training, KPI control, office and equipment — one partner, one invoice.

US

Your hours, your tools

English-speaking specialists working U.S. time zones inside your CRM and dispatch software.

Process

From first call to a working team

Discovery Call

We map your roles, workload and software stack on a free 30-minute call.

Day 1

Role Profile

Together we define responsibilities, KPIs, schedule and the ideal candidate.

Days 2–3

Recruiting & Vetting

We source, test English and skills, and shortlist candidates for your approval.

Week 1

Onboarding & Training

We train your hire on your tools and SOPs, supervised by our industry team.

Week 2

Ongoing Management

KPI tracking, quality control, HR, payroll and replacement guarantee.

Always on
Case studies

What a CorePartner team changes

Customer service desk + dispatch, rebuilt remotely
Sample scenario · HVAC contractor

Customer service desk + dispatch, rebuilt remotely

A mid-size HVAC company replaces a churning local front office with two dedicated remote customer service specialists and a dispatcher, trained on ServiceTitan and their call scripts.

−45%front-office payroll
14 daysto full coverage
0missed-call backlog
Purchasing and warranty off the owner's desk
Sample scenario · Plumbing company

Purchasing and warranty off the owner's desk

A dedicated purchasing specialist takes over vendor orders and deliveries, while a warranty specialist tracks claims — freeing the owner's evenings and cutting order errors.

15 hrsowner's time back / week
2dedicated specialists
100%claims tracked in CRM
Pricing / Packages

Three ways to work with us

From hiring a single specialist to a full operational partnership. Exact rates depend on the role and seniority — we'll calculate yours on a Discovery Call.

Essential

For companies that want to start with one dedicated specialist.

  • Recruiting + onboarding
  • Administrative staff — 1 role
  • Administrative staff — up to 3 roles
  • KPI control & monthly reporting
  • Accounting, taxes & legal support
  • Insurance
  • Personal account manager
Pricing is calculated individually for your roles and workload
Get Started

Growth

For companies that need a small remote team behind their operations.

  • Recruiting + onboarding
  • Administrative staff — 1 role
  • Administrative staff — up to 3 roles
  • KPI control & monthly reporting
  • Accounting, taxes & legal support
  • Insurance
  • Personal account manager
Pricing is calculated individually for your roles and workload
Get Started

Full Partner

For companies ready to fully scale their back office with us.

  • Recruiting + onboarding
  • Administrative staff — 1 role
  • Administrative staff — up to 3 roles
  • KPI control & monthly reporting
  • Accounting, taxes & legal support
  • Insurance
  • Personal account manager
Pricing is calculated individually for your roles and workload
Get Started
Testimonials

What owners say

"Our remote customer service team answers faster than our old in-house desk ever did. Customers can't tell the difference — except calls actually get picked up."

MR
Mike R.HVAC company owner, CA

"I got my evenings back. Purchasing, returns, warranty claims — it all just happens now, and I see it in the CRM."

DS
David S.Plumbing contractor, TX

"The math was simple: one invoice instead of payroll, taxes, insurance and recruiting fees. The quality surprised us."

AK
Alex K.Electrical services, FL
FAQ

Questions owners ask us

Yes. Every dedicated specialist works your business hours in your time zone — including early morning dispatch shifts if that's how your board runs.

CorePartner. All employment contracts, payroll, taxes, insurance and compliance sit with us. You have zero employment liability.

Typically within two weeks of signing: role profile, vetted candidates, your approval, then supervised onboarding on your tools and SOPs.

We replace them at no additional recruiting cost. Ongoing KPI tracking usually catches issues before you ever feel them.

ServiceTitan, Housecall Pro, Jobber, QuickBooks and the wider home-service stack. For anything custom, training is part of onboarding.

No lock-in beyond the notice period in the agreement. Most clients stay because the model keeps paying for itself.

Book a Discovery Call

Let's map your first remote role

A free 30-minute call: we'll look at your workload, pick the right first role and give you a clear number for what it costs. Add your questions in advance so we come prepared.

Prefer to pick a time right away? Use our Calendly to schedule the call instantly — the invite lands in your inbox with a prep questionnaire.
Open Calendly

Or leave your contacts

We reply within one business day. No spam, no cold sequences.
Book a Discovery Call

Contact us

Book a Discovery Call